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Auto Parts Cheaper - Houston, TX
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Return Policy
 
We have a very open, no hassle return policy with these exceptions.
 
The following parts are not returnable:
Steering Wheels, Window Switches, GEM or LCM modules, Speakers, Fuel parts, Emissions parts or any electronic module or Control.
 
Any part returned without the original packaging will not be accepted. We do not need box the part came over packaged in. But the return must include the small part box, or part packaging with the brand name and part number clearly visible and undamaged.  Parts returned without the packaging will be sent back at the customer's expense. When you receive a part, please save the package if you intend to return it or better yet, do not open it.
 
Any part missing screws, washers, or other hardware, cannot be accepted for return. The product will be inspected upon receipt of the return and if anything is missing, a restocking fee may be charged, or the item may not be accepted for return.
 
Any part that has been installed, and then uninstalled for any reason cannot be accepted for a return. We ask that you be honest and do not try to return an installed part. As we will send it back to you at your expense. All of our parts are brand new, we do not sell reconditioned or used parts unless noted as part of sale.
 
20% Restocking Fee on damaged or incomplete returns.
Any part returned with damaged packaging or if the item is not in new condition, will be charged a 20% restocking fee.
Please remember that all parts that come back, must be resold in new condition to customers like yourself. We need to remain honest to our customers about the products that we sell.
 
Return Authorization Number
Contact us within 15 days from the date of invoice, either by E-Mail or Phone with your order number, the items you wish to return, and the reason/s for the return. We will reply with a RA number in a timely manner.
If you do not contact us for an RA#, we will not accept your return.
 
When returning the part, make certain all hardware and packaging is present. Items missing screws, washers, or other hardware cannot be accepted.
 
Remember that the item must be in new, unused condition.
Packaging must be good condition with legible part numbers.
Once the item is Attached, Bolted on, connected or plugged in in any way it is considered used and is not returnable. Avoid writing address information on the box. Use a Prepaid return Label.

Return Shipping must be prepaid, we do not Accept COD or Freight Collect shipments.

Our Address

Conquest Auto Parts

15255 Gulf Freeway

STE 102-E

Houston TX 77034



We will be happy to handle any warranty replacements for items ordered from us. The
entire item and all attachments/hardware will have to be shipped to us for inspection
and exchange.

The warranty does not cover improper installation, misuse or abuse.
 
Thank you.

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