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Shipping Policy


Shipping Information FAQ

Q. Why are the shipping options so limited?  I need this overnight or 2day!

A. Due to daily fluctuations in inventory, it is impossible to know if we will have an item in stock at the exact time you place your order.  Although most inventory is replenished within a day, it is impossible to commit to an express delivery time.  Even a one day fluctuation can mean your shipment could arrive up to 2 days later than promised if we offered 1 or 2 day delivery. Unfortunately if you need it sooner we may not be your best option.

Q. When will my item ship?

A. Each item has the time listed that it takes before the item ships out. You can find this right below the price of the item. Please check this time for each item as it may vary.


Q.  If i order multiple items will they ship together?  Will I be charged for each package?

A. We combine shipping charges. We add the weight of all your items together and charge you as if it is one box. Although the items my ship separately you are only charged for one box. We strive to package items together, however due to size variations; items may ship separately using separate tracking numbers and may arrive on different days.


Q. It has been a little while and I have not received a tracking number.

A.   Once the package has been shipped, you will automatically receive an email with the tracking
 number. If you do not receive any email from us, please contact us by email at info@autopartscheaper.com. Please be sure to check the email address associated with your order, and check the spam or junk mail folders. Once you receive your order confirmation it is normal not to hear from us for a few days, but once your order ships you will get a tracking number by email.


Q.  Do you ship to PO boxes?

A.  UPS/FedEx is unable to deliver any packages to P.O. Box addresses, please make sure you provide a physical shipping address for UPS or FedEx Shipments. Some small items will have USPS as a shipping option. If this option appears in the shipping calculator, your item qualifies for priority mail, these items can ship to a PO box via Priority mail


Q. Do you ship to APO/ AP/FPO Addresses?

A. Sorry we do not; please ship your item to a relative in the continental USA.


Q. I accidentally put my wrong address and it has already shipped, what can I do?

A.  Please ensure your address is correct when checking out including zip code.  If you notice an error after order is placed  please contact us right away, if the item has not shipped we can correct the address for you.  if package is returned to us because buyer provided a wrong or undeliverable address; buyer is responsible for re-shipping charge. We are not responsible if buyer does not update shipping information.


Q. I am outside the USA, Will you ship to me?

A. Yes! You will need to set up a bongo account, and get your US Address. you can find more
info at the following link: http://www.autopartscheaper.com/help_answer.asp?ID=12#24

My order never arrived.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Shipping Information FAQ

Q. Why are the shipping options so limited?  I need this overnight or 2day!
A. Due to daily fluctuations in inventory, it is impossible to know if we will have an item in stock at the exact time you place your order.  Although most inventory is replenished within a day, it is impossible to commit to an express delivery time.  Even a one day fluctuation can mean your shipment could arrive up to 2 days later than promised if we offered 1 or 2 day delivery. Unfortunately if you need it sooner we may not be your best option.

Q. When will my item ship?

A. Each item has the time listed that it takes before the item ships out. You can find this right below the price of the item. Please check this time for each item as it may vary.


Q.  If i order multiple items will they ship together?  Will I be charged for each package?

A. We combine shipping charges. We add the weight of all your items together and charge you as if it is one box. Although the items my ship separately you are only charged for one box. We strive to package items together, however due to size variations; items may ship separately using separate tracking numbers and may arrive on different days.


Q. It has been a little while and I have not received a tracking number.

A.   Once the package has been shipped, you will automatically receive an email with the tracking
 number. If you do not receive any email from us, please contact us by email at info@autopartscheaper.com. Please be sure to check the email address associated with your order, and check the spam or junk mail folders. Once you receive your order confirmation it is normal not to hear from us for a few days, but once your order ships you will get a tracking number by email.


Q.  Do you ship to PO boxes?

A.  UPS/FedEx is unable to deliver any packages to P.O. Box addresses, please make sure you provide a physical shipping address for UPS or FedEx Shipments. Some small items will have USPS as a shipping option. If this option appears in the shipping calculator, your item qualifies for priority mail, these items can ship to a PO box via Priority mail


Q. Do you ship to APO/ AP/FPO Addresses?

A. Sorry we do not; please ship your item to a relative in the continental USA.


Q. I accidentally put my wrong address and it has already shipped, what can I do?

A.  Please ensure your address is correct when checking out including zip code.  If you notice an error after order is placed  please contact us right away, if the item has not shipped we can correct the address for you.  if package is returned to us because buyer provided a wrong or undeliverable address; buyer is responsible for re-shipping charge. We are not responsible if buyer does not update shipping information.


Q. I am outside the USA, Will you ship to me?

A. Yes! You will need to set up a bongo account, and get your US Address. you can find more
info at the following link: http://www.autopartscheaper.com/help_answer.asp?ID=12#24

An item is missing from my shipment.

Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

My product is missing parts.
 
Click the "My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.



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