All Purchases include a 3 Year Warranty at No Charge. Longer Warranties May Be Available at the time of Purchase for an additional charge.
We will replace the parts free of charge for any reason not caused by collision or installation, other human intervention, incorrect application, modifications, use of the products outside the context of its normal, customary, and intended operating conditions (including without limitation, any form of commercial, fleet, rental or off-road use), or physical damage for 3 years and only for the vehicle in which the part was originally installed.
One Time replacement.
Warranty Covers only one replacement in the warranty period. Multiple Replacements are not covered, after one replacement warranty will no longer be in effect.
Warranty Is non transferable and is only valid for the VIN number of the vehicle in which it was purchased for. Warranty does not transfer to new owner of item purchased or vehicle purchased with the item installed.
How do obtain a replacement under warranty.
*You must return the defective part to us for inspection prior to a replacement part being sent. *
Contact Us at 281-500-6006 with your order number, the items that are defective and the problems you are experiencing.
We will attempt to resolve your issue by phone; if it cannot be solved we will provide specific instructions on how to obtain warranty replacement at no charge to you within the 3 year warranty period.
Warranty Voids for discontinued items.
On Rare Occasions Auto Manufacturers will discontinue production of certain parts over time. If this part becomes discontinued, we will do out best to try to find a new genuine replacement for you. However if none is available, your warranty will becomes void If the part is no longer produced or obtainable. You can verify discontinuation by contacting your local new car dealer with the part number from your original order.
Occasionally a part may be back ordered from the manufacturer during the warranty period. If this occurs we will notify you of the expected date of the arrival of the part. At that date you can contact us and we will begin the warranty process at that time, Back orders and delays, although rare, are beyond our control.
Overview of the warranty process
Warranty Parts will be shipped to you via ground shipping the next day after we receive your defective item. We pay the shipping to you from us. The return shipping inbound to us is your responsibility after 30 days of purchase. If you item is defective within the first 30 days of purchase, we pay shipping both ways.
- You contact us by phone at 281-500-6006
- We troubleshoot your issue by phone.
- If we cannot resolve you issue by phone, we give you information on sending the item back for replacement.
- You send the defective item back
- We send you a replacement.